1
General Policy
We aim to provide high-quality services and learning experiences. By enrolling in our program, you agree to the terms of this refund policy.
2
Eligibility for Refund
Refund requests will be considered only if the program is cancelled by the organization.
3
Non-Refundable Cases
Refunds will not be provided in the following situations:
- Change of mind after enrollment.
- Lack of participation or attendance.
- Failure to complete assignments or coursework.
- Violation of program rules or code of conduct.
- Access already provided to course materials or recorded content, if applicable.
Fees once paid are strictly non-refundable and non-transferable under any circumstances. In case of unexpected delays from our end, Nanonest Laboratory may offer compensatory sessions, extensions, or alternative programs, but physical cash or bank refunds will not be entertained.
4
Refund Request Timeline
Refund requests must be submitted within 7-14 days of enrollment. Requests made after the specified period will not be accepted.
5
Refund Process
All refund requests must be submitted via the official email or support channel.
- Name
- Enrollment ID
- Payment proof
- Reason for refund
Verification will take 5-10 working days.
6
Refund Approval
Approved refunds will be processed within 7-15 working days after confirmation. Refunds will be credited to the original payment method only.
7
Organization Rights
The organization reserves the right to accept or reject refund requests based on verification, and to modify or update the refund policy at any time without prior notice.
8
Dispute Resolution
Any disputes will be handled internally first. If unresolved, they will be subject to applicable legal jurisdiction.
9
Acceptance
By enrolling in the program, the participant acknowledges that they have read, understood, and agreed to this refund policy.
